Visitor Badges are not getting printed. How can I troubleshoot? : InstaCheckin

Visitor Badges are not getting printed. How can I troubleshoot? Print

Created by: InstaCheckin Support

Modified on: Wed, 10 Jul, 2019 at 7:35 AM

1. Please make sure that badge printing is enabled and configured correctly.

2. Ensure that you have the correct IP address of the badge printer QL-720NW QL-820NWB.

3. Ensure that firewall is configured correctly

InstaCheckin iPad app uses TCP port 9100 to communicate to the printer. Most corporate environments use some sort of firewall which would typically block this port. So, pleas make sure that the firewalls allow the communication from iPad to the badge printer over TCP port 9100.

InstaCheckin is the author of this solution article.

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Visitor Badges are not getting printed. How can I troubleshoot? Print

1. Please make sure that badge printing is enabled and configured correctly.

2. Ensure that you have the correct IP address of the badge printer QL-720NW QL-820NWB.

3. Ensure that firewall is configured correctly

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