You can find out the IP address of your Brother QL-720NW printer as follows:

  • Make sure that the printer is powered on.
  • Press and hold the Cut button on the printer until it starts printing (about 3-4 seconds).
  • As a result, the printer will print 4 labels. Discard the first 3 labels and look at the fourth label for the printer IP address.
  • The label should have IP settings like below. Look for the line "IP Address". e.g. for the printer below, the IP address is

<IP Settings>
  IP Address                  (via DHCP)
  Subnet Mask           
  IP Gateway            
  • If the IP address is, it means that the printer is not connected to the network. Follow the instructions to connect the printer to your network.
  • Once the printer is connected to the network and you have obtained its IP address, configure badge printing in the InstaCheckin web portal.